Repair Solutions

Our mobile phone repair centre has been designed to become a European service centre of excellence. So whether you are based in UK or any other country in the world, we are able to take in your mobile phone repairs. Our service centre has both the technical engineers and the logistics to cope with your requirements.

We only employ highly experienced personnel that have been in the repair industry for at least 5 years or more whereas most companies will happily employ staff with very basic training skills due to the repair industry becoming an increasingly competitive marketplace.

Please see below for details on our services;

Language Changes
We recognise that all major companies now buy stocks from all over the world to remain competitive then leaving the end user with only a choice of selected languages to choose from within their handset menu. This can often require the language files from within the mobile phone to be changed to the native Language of the country that the mobile phones will final be used. We can change your phones language as per your requirements at very competitive price. Requirements for Polski (Polish), Cestina (Czech), Slovakian, Russian, Arabic, Urdu, Chinese, Francais (French), Deutsch (Dutch), Espanol (Spanish) and Turkce (Turkish) are the most popular yet we have lots more to choose from. Request your free quote today.

Repair Express Centre
Our engineers will endeavour to repair mobile phones on site and usually within 24 hours (Unless otherwise specified of course). If the fault is more than complicated then we may send the handset to our central workshop or to the manufacturer for further fault analysis or repair by dedicated technology. All bespoke requests can be tailored for.

Sympathetic Warranty
If you purchased your phone from our service centre and you have a minor non-warranty fault, we may not charge you! (See in-store for classifications).   

Insurance Repairs
We can provide solutions for insurance companies whom require handsets repaired and delivered directly to the end user. We can accommodate a like-for-like swap policy if required and report detailed issues to the insurer for comparisons of all claims between the claimant and the underwriter to avoid fraud.   

Warranty Repairs
If a mobile phone is under warranty but was not bought from us, we will still repair it subject to warranty conditions. If the fault is more complicated we may need to send the handset to our central workshop or to the manufacturer for an exchange. Please Note: We are only accredited by selective manufacturers. We only attempt to repair products authorised by the relevant manufacturers and others will be sent directly to the appropriate warranty centre.

Out of Warranty Repairs
Phone Companies often find themselves with large amounts of out of warranty repairs building up. It is often more expensive to repair within your own country and can often render the stock as dead. We can give you a highly competitive quote for you’re out of warranty repairs that can often turn dead stock into profit. We can repair handsets on an individual basis or in a bulk quantity process.

Beyond Economical Repair
Handsets deemed beyond economical repair cannot be repaired. We will be happy to send the handset off for a second evaluation and supply photographic evidence concerning the repair issues if required.

Network Operators
We can provide solutions to any network operator in many ways from handset software development, language change, customised procurement, software upgrades to hardware debugging, diagnostics, assessments and even hardware/software testing and reviews.
       
Distribution
As we our located in the north region of the country, very close to Glasgow international airport we are ideally located to not only receive our stocks in from the rest of Europe but we are also ideally located to deliver to any part of the world.

This combined with our purpose built distribution centre has made us one of the largest mobile phone distributors in Great Britain, enabling us to offer the widest variety of stock at highly competitive prices.

Don’t forget real-time repair status tracking is available for single and multiple repairs after you have received your quote at Account Login.